Video Game Product Condition
DustyGame.com is dedicated to offering the most extensive collection of classic physical video games. As many of these games are no longer manufactured by the original publishers, our team at DG has diligently sourced and stocked the remaining inventory from reputable and legitimate suppliers and video game distributors over the years. Unless specifically stated otherwise, all our video games are brand new and sealed as originally purchased from our suppliers.
Stock Photos: We strive to keep the stock images on our product pages updated with the latest versions and packaging available in our warehouse. However, please note that initial launch versions of games are often restocked with various editions, such as Greatest Hits, Platinum Hits, Players' Choice, and others. As a result, we may not always have the most current images on our site. Please refer to the product title to confirm which game you are ordering, and understand that the packaging of the version you receive may differ. Our policy maintains that all sales are final, so please be aware that receiving a different packaging version of the correct game ordered cannot be approved for return or refund.
Please understand that many of the titles we have in stock are discontinued and may exhibit visible shelf wear, tears in the original shrink-wrap, retail price stickers, or crushed outer boxes. We cannot guarantee that you will receive a mint or pristine copy (unless specifically noted on the product listing page). With this in mind, please understand that we do not accept returns for cosmetic damage.
In addition, it's important to note that some classic titles may not perform optimally on newer consoles, despite manufacturer claims of backward compatibility. DustyGame.com cannot be held responsible for older titles freezing or not being fully compatible with newer consoles, TVs, or other ports. And because we have stocked older titles for many years, DustyGame.com is not responsible for games that may have become unplayable due to issues like disc erosion.
We wholeheartedly support the hobby of collecting physical video games and want to ensure that as many customers as possible have the opportunity to own these rare titles, particularly since many of our offerings represent the last of their inventory. To promote fairness and availability, please be aware that some titles may be limited to one per order, with a maximum of five orders per customer.
To discourage customers from purchasing multiple copies with the intention of returning some, please note that ALL SALES ARE FINAL. We appreciate your understanding and eagerly anticipate sharing our passion for classic video games with you. By purchasing from our site, customers agree to the terms and policies outlined above. Thank you for your patronage.